My Haul of Fame™ | Shipping Policy ~ Fast & Reliable Delivery Information

🚚 My Haul of Fame™ – Shipping Policy

At My Haul of Fame™, we know how exciting it is to get your haul, so we work hard to ensure your order arrives quickly, safely, and in great condition. Below you’ll find the full details of our shipping policy.

🛍️ Shipping Costs

Shipping costs vary by item and destination. They are calculated at checkout and will always be displayed before you confirm your purchase.

⏳ Processing Time

  • Typical orders are processed within 2–3 business days from receipt.

  • Production time for made-to-order items may be 5-7 business days from receipt.

  • Orders placed after 5 PM EST, on weekends, or on holidays will begin processing the next business day.

🚚 Estimated Delivery

  • Most packages arrive within 7–14 business days after processing.

  • You will receive tracking information via email once your order ships.

  • Delivery times may vary depending on your location, carrier performance, and product type.

⚡ Shipping Delays

While we strive for on-time delivery, please note that delays can occur due to:

  • High seasonal shipping volume (holidays)

  • Weather or natural disasters

  • Carrier-related issues outside of our control

❓ Order Not Received

If your order hasn’t arrived:

  1. First, check your tracking number and contact your local carrier.

  2. If you still cannot locate your order, email us at MyHaulOfFame@gmail.com with your order number and details.

If your order has not arrived within 60 days of the original purchase date, you may be eligible for a full refund.
👉 This excludes cases involving customer entry errors or missed deliveries confirmed as “delivered” by the carrier.

⛔ Wrong Address or Missed Delivery

Please double-check your shipping address before completing checkout. We are not responsible for:

  • Orders shipped to incorrectly entered addresses

  • Missed deliveries confirmed as “delivered” by the carrier

If a package is returned to us due to an incorrect address or failed delivery, you may choose one of the following:

  • Pay a new shipping & handling fee for reshipment, OR

  • Request a partial refund (minus a 40% restocking fee, excluding original shipping, processing, and insurance costs).

⚠️ If the package is lost or destroyed in transit after being returned, we cannot issue a refund.

📦 Returns for Defective Items

If you receive an item that is defective or not as described:

  • Contact us within 14 days of delivery at MyHaulOfFame@gmail.com.

  • Include your order number, photos of the product, and a description of the issue.

  • We cover the return shipping cost for defective items and will replace or refund them promptly.

All returns must be:

  • In their original packaging and condition

  • Requested within 14 days of delivery

📞 Contact Us

For shipping-related questions or assistance:
📧 Email: MyHaulOfFame@gmail.com
📞 Phone: 1-888-514-2414
🕘 Hours: Monday–Friday, 9 AM–5 PM EST

✅ TL;DR (Quick Summary)

  • Processing: 2–3 business days

  • Delivery: 7–14 business days

  • Report missing orders within 60 days

  • Wrong address/missed delivery = customer responsibility

  • Returns accepted for defective items (14 days, original packaging)

  • Refunds on returned packages may include a 40% restocking fee

🔖 Updated August 2025 to reflect Georgia law and U.S. shipping regulations.